Team Leader Systems & Solutions

• Lead a team that's at the forefront of Council's digital transformation.
• Be part of an organisation committed to innovation, collaboration, and continuous improvement.
• Enjoy staff benefits including flexible working, extra annual leave, and access to great local facilities.

Lead a high-performing digital team and help shape the future of Council's systems and solutions.

Ko wai mātau | About us

The people at Whakatāne District Council love what we do because we do it for others, and that feels good. We work hard and we know it's important to stop and play too. We're on a learning journey because we know we can always do better, and we know we're better together. Will you come on that journey with us? In return, you'll get access to a range of staff benefits including flexible working arrangements, an extra week's annual leave and free or discounted access to our community facilities. You'll never be more than half an hour away from rivers, lakes, forests, beaches and great walks - most are just on your doorstep. We love this place, and you will too.

Mō tēnei tūranga mahi | About this role

As our Team Leader Systems & Solutions, you'll be responsible for managing the delivery of fit-for-purpose systems and services in line with our Digital Services Strategic Plan. You'll oversee the design, release, and operation of Council's enterprise systems and applications, ensuring they are intuitive, agile, and deliver a great experience for both staff and the community.

A key part of this role is acting as a trusted business partner across the organisation — listening to stakeholders, providing expert advice, and ensuring digital services are aligned to real business needs. You'll also lead and mentor a talented team of Solutions Systems Analysts and Business Intelligence Analysts, helping them to grow and succeed.

What you'll do

• Lead the delivery of Council's enterprise systems and digital services in line with strategic goals.
• Partner with managers, staff, and stakeholders to ensure digital solutions are customer-focused and effective.
• Manage the rollout of new systems, changes, and enhancements with strong quality controls.
• Provide clear direction to external vendors and service providers.
• Lead, coach, and mentor your team to ensure a high-performing, customer-focused culture.
• Develop policies, procedures, and practices to support consistent, efficient digital service delivery.

Ko wai koe | About you

You'll be a proactive, collaborative leader who brings both technical expertise and strong people skills. You'll thrive on building trusted relationships, solving problems, and ensuring digital services deliver real value to staff and the community.

What you'll bring

• A relevant IT degree and certification in business analysis techniques.
• 5+ years' experience in enterprise-level digital services management.
• Proven team leadership and coaching skills.
• Experience in ITIL service management, project and budget management, and contract management.
• Advanced digital and technical knowledge with the ability to apply best-practice frameworks.
• Excellent communication, relationship-building, and time management skills.
• An understanding of the Treaty of Waitangi and its implications for Council.

Ngā whaipainga |Our values

• We're always learning and improving - Toitū te Taumata
• We're passionate and proud - Toitū te Mauri Ora
• We work as one team - Toitū te Mahi Tahi
• We put people at the heart of everything we do - Toitū te Tangata
• We care about our environment - Toitū te Taiao

Me pēhea te tono mai | How to apply

If you think you've got what it takes to be our go-to leader for systems and solutions, send us your CV and cover letter telling us about your leadership experience and the value you'll bring to our team.

We're reviewing applications as they come in and will hire as soon as we find the right candidate , so don't delay in submitting yours!

For any further information, please phone 07 306 0500 to speak with Brian Elliott, Manager Digital Services.

To apply for this job go to:  https://whakatanecareers.co.nz/Vacancies & enter ref code: 6808865. 

Applications close 05 October 2025