Senior Business Analyst

Join us at New Plymouth District Council!

Tūhono mai ki Te Kaunihera-ā-Rohe o Ngāmotu!

Who are we? - Ko wai mātou?

New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here. We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district’s rich cultural heritage. Through innovation, sustainability, and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected, and future-focused district. At NPDC, we pride ourselves on being an inclusive and dynamic organization that values people, creativity, and progress.

The opportunity - Te āheinga

Are you ready to make a meaningful impact in the community while advancing your career in business analysis?

At New Plymouth District Council, we’re looking for a dynamic and experienced Senior Business Analyst to join our ICT Business Transformation team on a permanent, full-time basis.

In this pivotal role, you’ll provide high-level business support through insightful analysis, effective project delivery, and proactive change management. You’ll work closely with stakeholders across the organisation to identify opportunities, solve complex problems, and drive strategic initiatives that enhance our digital capabilities and service delivery.

As a key member of the ICT Business Transformation team, you’ll also collaborate with the broader Project Management Office (PMO), contributing your expertise to a wide range of projects that shape the future of our district.

This is more than just a job - it’s a chance to be part of a forward-thinking council that values innovation, collaboration, and continuous improvement.

Key responsibilities - Ngā haepapa matua

Work with the business to define, understand and document the business processes and existing and desired business capabilities.

 

• Creating detailed business analysis and requirements, outlining problems, opportunities and solutions for the business
• Iterate new business capabilities into the future state business architecture
• Collaborate with business leaders to produce quality Demands (Point of Entry Cases), Business Cases and work products.
• Support PMO project delivery to enable timely execution of projects.
• Measure and monitor projects for compliance with PMO project governance standards.
• Identify opportunities for process improvement which deliver better services to customers and more effective and efficient ways of working.
• Facilitate and co-ordinate workshops and meetings with project teams, key stakeholders and designers across all project stages.
• Facilitate and provide training support for new systems and change processes to ensure successful project outcomes.
• Actively ensure that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislation.
• Support the ICT Business Transformation Manager as required.

Essential skills and experience - Ngā pūkenga me ngā wheako:

 

 

• A tertiary qualification in business or management related disciplines is preferred and/or work experience in lieu of
• Proven analytical background
• Strong understanding of Change Management
• Proven experience working at a business, department or project level to achieve outcomes
• Knowledge of complex organisational settings including process, systems and organisational change
• Ability to recognise key political and other factors which may impact on working relationships and deal with these sensitively and strategically.
• Excellent interpersonal and relationship management skills, with the ability to lead cooperative efforts and influence and negotiate to achieve positive outcomes.

Desirable

 

 

• Experience working with Kaupapa Māori, competency in Tikanga and a dedication to applying Te Ao Māori lens
• Experience working in a complex public facing environment with working knowledge of Local Government legislation.

Why Taranaki? - He aha ngā hua o te rohe nei?

 

Taranaki is a region like no other, offering a perfect balance of career opportunities and lifestyle. Nestled between the stunning Mounga Taranaki and the sparkling Tasman Sea, it’s a place where you can explore world-class hiking trails, surf pristine beaches, and enjoy vibrant arts and culture, all within minutes of each other. The region boasts affordable living, excellent schools, and a strong sense of community, making it an ideal place to live, work, and raise a family. Whether you're seeking adventure, tranquillity, or a bit of both, Taranaki provides an unparalleled quality of life that will make every day feel extraordinary.

What we offer - Ngā Ratonga

At New Plymouth District Council, we aim to create and sustain a truly rewarding workplace environment for our staff.

This includes the following:

 

• Solid career pathways
• Learning and development opportunities
• Personal and professional growth
• 'Our Peoples Package' that spans wellbeing, development, benefits, culture and recognition

You can expect to start in this permanent, full-time role with a salary of between $103,138 - $111,159.

 

Why join us? - Ngā hua o tō hono mai?

We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions. Together, we’re building a better New Plymouth - one step at a time.

Applications close on Wednesday, 16 July 2025.

Be part of a council that values people, culture, and opportunity.

Apply now and help us shape the future of New Plymouth!

Me tūhono mai koe kia tautoko I te Ngāmotu o āpōpō!