Information Management Specialist

Join us at New Plymouth District Council

Tūhono mai ki Te Kaunihera-ā-Rohe o Ngāmotu

Who are we - Ko wai mātou

Te Kaunihera-ā-rohe o Ngāmotu - New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here. We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage. Through innovation, sustainability, and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected, and future-focused district. At Te Kaunihera-ā-rohe o Ngāmotu, we pride ourselves on being an inclusive and dynamic organisation that values people, creativity, and progress.

The opportunity - Te āheinga

Join a forward-thinking team at the heart of digital transformation. We’re looking for an Information Management Specialist to become a key member of our Digital Enablement team on a full-time, fixed-term basis for four years.

This is more than just a role - it's a chance to shape how information is managed, protected, and leveraged across New Plymouth District Council (NPDC). You'll be instrumental in delivering operational services that uphold and enhance our information, records, and archives management standards. Your work will directly support the implementation and continuous improvement of systems and methodologies that ensure our information assets are accurate, accessible, and compliant.

In this role, you'll bring your expertise to the forefront - ensuring that our information systems and processes meet legislative, public, and business requirements. You'll play a vital part in helping NPDC meet statutory timeframes and exceed customer expectations, all while contributing to a culture of quality and accountability.

Key responsibilities - Ngā haepapa matua

Information and records management:

• Administer the council's EDRMS and maintain electronic and paper records
• Resolve information requests and facilitate timely access for business processes
• Handle physical records and archives: filing, classification, storage, and retrieval
• Transfer records from active use to archives or short-term storage
• Manage the transition of records from active to non-active status and destroy non-permanent records
• Implement and manage records and information management policies, standards, and procedures
• Identify and implement EDRMS opportunities to enhance business processes
• Support information management communication strategies and training programs
• Collaborate to adopt consistent information management practices
• Develop and implement the council's disposal schedules
• Ensure quality assurance of registered records
• Assist with the daily functions of the Information Management team

Customer service and relationship management:

• Maintain professional relationships with stakeholders and ensure excellent customer service
• Retrieve and provide archives for customer requests
• Develop IM working agreements with business units
• Support consistent information management practices across the council

Project and technical support:

• Manage projects to ensure timely and within-budget completion
• Provide information management expertise for council projects
• Monitor changes to M365 and SharePoint, communicating impacts to the organization
• Maintain knowledge documentation for the Delivery team and wider team

Team collaboration:

• Contribute to a high-performing team and a solutions-focused culture
• Support health and safety strategies and policies

Legislative compliance:

• Stay updated with relevant legislation and apply it in workplace practices

Health and safety:

• Participate in health and safety initiatives and training
• Report all incidents and promote safe work practices

Essential skills and experience - Ngā pūkenga me ngā wheako:

• Relevant qualification in information management or related discipline/s or two years experience in local government information and/or archives management environment
• Knowledge of archives and information management standards and systems
• Knowledge of Microsoft products including SharePoint, Visio, Word, Excel; also search tools and other systems used in management NPDC's information and data assets
• Actively seeks out current trends and practices that support NPDCs information management maturity
• Proven ability to produce a high standard of work to tight deadlines whilst handling multiple priorities
• Full driver's licence

Why Taranaki - He aha ngā hua o te rohe nei

Taranaki is a region like no other, offering a perfect balance of career opportunities and lifestyle. Nestled between the stunning Mounga Taranaki and the sparkling Tasman Sea, it's a place where you can explore world-class hiking trails, surf pristine beaches, and enjoy vibrant arts and culture, all within minutes of each other. The region boasts affordable living, excellent schools, and a strong sense of community, making it an ideal place to live, work, and raise a family. Whether you're seeking adventure, tranquillity, or a bit of both, Taranaki provides an unparalleled quality of life that will make every day feel extraordinary.

What we offer - Ngā ratonga

At New Plymouth District Council, we aim to create and sustain a truly rewarding workplace environment for our staff.

This includes the following:

• Solid career pathways
• Learning and development opportunities
• Personal and professional growth
• 'Our Peoples Package' that spans wellbeing, development, benefits, culture and recognition

You can expect to start in this fixed-term, full-time role with a salary of between $72,355 and $75,501.

Why join us - Ngā hua o tō hono mai

We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions. Together, we're building a better New Plymouth - one step at a time.

Applications close on Monday, 9 June 2025.

Be part of a council that values people, culture, and opportunity.

Me tūhono mai koe kia tautoko i te Ngāmotu o āpōpō

Te Kaunihera-ā-rohe o Ngāmotu is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.