Bring your energy and enthusiasm to our Customer Support and Services Team at the Whanganui District Council. We are committed to delivering excellent customer focused services to our entire community.
About you
Here at Council, we are proud of our "Customer First" culture. We are looking for a likeminded person and would like to hear from you if you:
- Have customer or administration experience
- Have an Intermediate level of computer skills
- Have experience processing payments including eftpos and cash
- Can communicate effectively in a contact centre environment
- Can think on your feet
- Are solution driven
- Can work at a fast pace during busy timeCan work as part of a team
About the Role
Join this team to maximise the customer experience by providing accurate information, advice and service to all external and internal customer enquiries through either the contact centre or front counter on matters relating to applications and services provided by Council.
This opportunity within our Customer Support and Services Team you will be:
- Providing exceptional customer service directly to our community
- Working in our phone contact centre, on the cashier pod and front counter
- Assisting customers with payments and enquiries
- Providing information on Consent and Licensing enquiries
How to apply
Interested? Please review the position description and apply via our Whanganui District Council careers page.
To learn more about this role please contact Kushla Barnes - Team Leader Contact Centre via email Kushla.Barnes@whanganui.govt.nz
Please note, only applications submitted via our careers page can be considered.
Interested? Please review the position description and apply via our careers site without delay: https://whanganuidc.recruitmenthub.co.nz/Vacancies
Reference code 6663707
Please note, only applications submitted via our careers page can be considered.
Applications close 04 October 2024
