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Credit Controller
Tihei mauri ora!
Nau mai, haere mai, tahuti mai ki Heretaunga!
Heretaunga haukunui, Heretaunga ararau, Heretaunga haaro te kaahu, Heretaunga takoto noa!
Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life-giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye of the harrier hawk; a landscape rich in history and with an esteemed legacy of caring and providing for its inhabitants.
Taitara Mahi – Credit Controller
Permanent Full-Time, 40 Hours Per Week
Join our Finance Team as a Credit Controller and take ownership of debt management across the Hastings District Council. This is a key role suited to an experienced credit professional who can confidently manage collections, build strong customer relationships and influence positive payment outcomes across a diverse portfolio. The ideal candidate is a strong team player, bringing a positive, can do attitude and sound judgment and confidence in decision making.
You’ll play a critical role in managing credit risk and delivering effective debt collection services across all areas of Council. This requires a balanced approach, combining sound judgement, strong negotiation skills and a customer-focused mindset to achieve outcomes while working constructively with our community and stakeholders.
The duties and responsibilities of this role will include:
- Preparing reports on the status of credit and collection activities
- Strong relationship building and regular engagement with customers to arrange payment or to negotiate payment arrangements.
- Monitoring and reporting on credit and collection performance, providing insights to relevant Council Committees and Managers.
- Contributing to the development and improvement of credit management policies, systems and procedures.
- Applying consistent, effective credit risk management practices across a varied portfolio
To be successful in this role you will have:
- Proven experience in a credit control or collections role, with a strong understanding of credit management practices
- Diploma in Business/ Accounting principles or equivalent level of learning through experience.
- Confidence in managing challenging conversations and negotiating sustainable payment outcomes
- Strong attention to detail and the ability to manage competing priorities while maintaining accuracy
- Sound judgement, resilience, and the ability to remain calm and professional under pressure
- The ability to build trust and credibility with a wide range of internal and external stakeholders
If you’re an experienced credit professional looking for a role where you can take ownership and make a meaningful impact across the community, we’d love to hear from you. We are an equal opportunity employer and we value diversity. Are you keen to be a part of our journey?
Click here to find out about all the great reasons why you'll want to work for us.
Please Note: Due to the highly competitive employment market, our vacancy close date may be subject to change if a suitable candidate is found, so don't delay in making your application.