City Safe Compliance Officer

Join us at New Plymouth District Council!

Tūhono mai ki Te Kaunihera-ā-Rohe o Ngāmotu!

Who are we? - Ko wai mātou?

Te Kaunihera-ā-Rohe o Ngāmotu - New Plymouth District Council (NPDC) is dedicated to serving our community and enhancing the quality of life for those who live, work, and visit here.

We are guided by the principles of Te Tiriti o Waitangi and are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage.

Through innovation, sustainability, and collaboration, we aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected, and future-focused district.

At Te Kaunihera-ā-Rohe o Ngāmotu, we pride ourselves on being an inclusive and dynamic organisation that values people, creativity, and progress.

The opportunity - Te āheinga

We're looking for three passionate individuals to join our team as City Safe Compliance Officers on a 12-month fixed-term contract. These are full-time roles, but we welcome applications from those seeking part-time opportunities.

As a City Safe Compliance Officer, you'll play a key role in promoting public safety, environmental care and community wellbeing across our district. You'll be responsible for enforcing key legislation including the Freedom Camping Act, Litter Act, Land Transport Act and Local Government Act through proactive patrolling, public education and issuing infringements.

This is a highly collaborative role, working alongside enforcement agencies, social services, and engaging with a wide range of community members - from business owners and retailers to freedom campers and rough sleepers.

You'll also act as an ambassador for NPDC, using respectful communication and conflict resolution to de-escalate inappropriate behaviour and foster a safe, welcoming environment for all.

Key responsibilities - Ngā haepapa matua

• Ensure compliance with key legislation and Council policies, including the Freedom Camping Act, Litter Act, and Local Government Act
• Monitor public spaces and issue infringement notices for illegal camping, littering, parking violations, and other bylaw breaches
• Educate the public on responsible camping, waste disposal, and local regulations to promote environmental awareness
• Respond to complaints and investigate issues such as illegal dumping, abandoned vehicles, and disruptive behaviour
• Collaborate with enforcement agencies and social services to support community safety and vulnerable individuals
• Enforce trespass notices and de-escalate disruptive behaviour using respectful communication and conflict resolution
• Maintain accurate records and provide reports or evidence to Police and other agencies as required
• Support event operations through monitoring and parking enforcement at festivals, concerts, and other public gatherings

Essential skills and experience - Ngā pūkenga me ngā wheako

• Minimum of three to five years' experience in a compliance, enforcement, or regulatory role such as corrections, security, or policing
• Training in de-escalation techniques or conflict resolution is preferred (CERT)
• Demonstrated ability to work independently in the field, exercising sound judgment and professionalism in challenging situations
• Strong interpersonal and communication skills, with the ability to engage respectfully with diverse members of the community, including vulnerable individuals
• Experience in issuing infringement notices, preparing incident reports, and attending court proceedings is advantageous
• Current, full NZ driver's licence
• First aid certificate

Why Taranaki? - He aha ngā hua o te rohe nei?

Taranaki is a region like no other, offering a perfect balance of career opportunities and lifestyle. Nestled between the stunning Mounga Taranaki and the sparkling Tasman Sea, it's a place where you can explore world-class hiking trails, surf pristine beaches, and enjoy vibrant arts and culture, all within minutes of each other. The region boasts affordable living, excellent schools, and a strong sense of community, making it an ideal place to live, work, and raise a family.

Whether you're seeking adventure, tranquillity, or a bit of both, Taranaki provides an unparalleled quality of life that will make every day feel extraordinary.

What we offer - Ngā ratonga

At New Plymouth District Council, we're all about creating a positive and rewarding work environment - no matter your role.

As a fixed-term employee, you'll enjoy:

• A supportive and inclusive workplace
• Opportunities to learn on the job
• A chance to grow your skills and experience
• Being part of a team that values culture, connection, and community impact

You can expect to start in this fixed-term role with a salary of between $63,185 - $65,932 pro-rata.

Why join us? - Ngā hua o tō hono mai?

We value the wellbeing of our team and provide an inclusive workplace that recognises and rewards your contributions. Together, we're building a better New Plymouth - one step at a time.

Applications close Tuesday, 14 October 2025.

Be part of a council that values people, culture, and opportunity.

Me tūhono mai koe kia tautoko i te Ngāmotu o āpōpō!

Te Kaunihera-ā-Rohe o Ngāmotu is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.