Debt Management Officer

Creating Great Places, Supporting our People

The Far North District Council is on a transformation journey to become one of the regions most sought after and valued employers – we value manaakitanga, integrity and professionalism in delivering outstanding value to our customers and the community.

About the role

We are looking for a team player with good communication skills and a strong work ethic. You’ll be ensuring that all debt owed to Council is secured and that the collection of debt is made in a professional and compassionate manner whilst supporting the Manager Transaction Services in respect of the recovery of monies owed.

Customer service excellence is paramount in this role; you will be working with our customers to assist them to bring their outstanding rating, water billing and sundry debtors’ debt up-to-date.

About You

Do you have a desire to work with a wide range of people within your community; are you committed to customer service excellence, both within and outside the organisation? 

We are looking for applicants that have:

  • Credit management experience
  • Accurate numerical and data-entry skills
  • Advanced Microsoft Office applications (Excel, Word and Access)
  • Strong decision making and thorough knowledge of policy, with the ability to escalate when required


Desirable attributes are:
  • An understanding of rating, water billing and sundry debtors including processes and procedures for Development Contributions, Resource and Building Consents
  • Familiarity with Court documentation and procedures
  • Proven experience in legal proceedings would be an advantage

The preferred applicant will need to undergo the usual pre-employment checks, including police, criminal history and credit checks.  You must also be legally entitled to work in New Zealand.

Be a part of our journey to being a high performing organisation by applying online today

For more information on our organisation’s vision, mission and values visit

Permanent Full Time

Job no: FNDC42838

Location: Northland, Far North

Closing Date: Friday, 11 January 2019