Customer Service Officer


About the role

If you can provide exceptional customer service then our Community and Customer Services team needs you now!

We have a range of positions based primarily in Kaikohe, however you will be required to work from other Council service centres. In this challenging and varied role you will serve internal and external customers ensuring prompt, courteous and high quality assistance is provided to customers via our contact centre and front counters across the district. A high level of accountability and attention to detail is required.

About you

Ideally you will have an NZQA customer services qualification as well as extensive experience in a customer service and contact centre environment. You will have a clean drivers licence, proven experience with cash handling, along with strong verbal and written communication skills and intermediate level MS Word, Excel and Outlook.

This is a great opportunity to use your high level relationship and customer service skills in a rewarding environment. 

Permanent Part Time

Job no: FNDC42860

Location: Northland, Far North

Closing Date: Sunday, 24 February 2019